Home Tech Support
Wi‑Fi diagnostics, device tune‑ups, smart home help, and friendly coaching.
Local • Trusted • Patient
Friendly tech help for village life and small business.
The Village Technician provides calm, practical support for Wi‑Fi, devices, and everyday tech. On‑site, remote, or drop‑in — we make technology easy again.
Same‑week appointments
Evenings & weekends available
No jargon, no pressure
Clear advice and honest fixes
30+ years experience
Professional IT support you can trust
Popular help requests
- Wi‑Fi dropouts & slow broadband
- New laptop and phone set‑ups
- Smart TV & streaming issues
- Printer, scanner, and email troubleshooting
- Cyber safety checks & backups
Services
Complete care for everyday technology.
From quick fixes to ongoing support, we provide hands‑on help that keeps your household or business running smoothly.
Clear pricing. No surprises. Call-out visits typically start from £95.
Small Business IT
Email setup, POS support, backups, printer networks, and security checks.
New Device Setup
Phones, tablets, laptops, TVs, and cameras — set up properly from day one.
Internet & Wi‑Fi
Router placement, mesh systems, speed improvements, and ISP coordination.
Cyber Safety
Password clean‑ups, antivirus checks, and simple security habits.
Remote Support
Quick fixes and guidance over the phone or remote session.
Pricing
Straightforward, local pricing.
Call-out visit: £95
Includes travel and the first hour of work.
Additional time: £60 per hour
Most issues are resolved in a single visit.
No fix, no charge
On the day.
For Households
Patient help for families and individuals.
We specialize in supporting people who just want technology to work. No rushing, no confusing jargon — just clear explanations, tidy setups, and a calm approach.
- Set up new laptops, phones, tablets, TVs, and smart speakers
- Antivirus/AntiMalWare Install/Checkup
- Transfer photos, emails, and data safely
- Explain how to use new apps and devices
Household Support Plan
Ideal for ongoing peace of mind. Seasonal check‑ups, priority booking, and help whenever you need it.
- Annual health check for devices
- Quarterly Wi‑Fi speed reviews
- Emergency call‑outs available
Small Business Toolkit
Practical, affordable IT support for village shops, cafés, trades, and local services.
- Backup and recovery planning
- Secure Wi‑Fi for staff and guests
- Point‑of‑sale & printer networks
For Small Business
Keep your team connected and your customers happy.
We help small teams stay productive with simple, reliable systems. Whether you need a one‑off fix or ongoing support, we scale to fit your budget.
- Shared email and calendar setup
- Secure file sharing and backups
- Device lifecycle planning
- Emergency on‑call support
Meet Your Technician
30 years of IT experience — now helping local homes and businesses.
The Village Technician is run by Pete Moore, an experienced IT professional with more than 30 years working with technology in homes, businesses, and large organisations. After years in the industry, Pete now focuses on helping local households and small businesses make technology work simply, safely and reliably.
Why choose The Village Technician
- 30+ years professional IT experience
- Patient, jargon-free support
- Local and independent
- Honest advice — fix what you have before replacing it
How It Works
Simple steps. Clear outcomes.
Tell us what’s happening
Share your issue by phone, email, or the form below.
We diagnose the issue
Remote triage or on‑site visit with clear next steps.
Fix and follow‑up
Repairs, set‑ups, and a tidy walkthrough so you’re confident.
Contact
Book a visit or ask a question.
We cover village centres and rural properties across the region. Tell us your location and we’ll confirm availability.
Prefer to talk? Give us a call — we’re happy to help.
Phone
01234 567 890
Email
hello@thevillagetechnician.co.uk
Hours
Mon–Sat, 8:00–19:00